FAQs

What are your opening hours? 

We are open 7 days a week, from 9am to 5pm. Our café closes at 4:30pm, but our gift shop is open until 5pm.

What are your prices?

For activity specific prices, please head to the relevant activity tab at the top of our website.

Do I need to book or can I just turn up?
Online booking is recommended in advance for all our activities.

When do I need to arrive?
Please arrive 15 minutes prior to your activity start time. If you are delayed, please notify us as soon as possible by calling the office on 01887 820071.

What happens if the weather is bad?
Our safaris run in all weather conditions, unless we deem it unsafe to operate. We recommend dressing appropriately for the weather on the day.

What should I wear?
You should wear stout shoes or boots and bring a waterproof jacket. We recommend a hat and gloves in winter.

Are there toilets on Safari?
Chemical Toilets are available by most of our Mountain Bothies although we advise all customers to visit the toilets at the lodge before you depart for your Safari.

Is Highland Safaris accessible?
Our Café, Gift Shop, Red Deer Centre, Gold & Gem Panning and Discovery Trail are all fully accessible. We have disabled parking and toilets on site. We would be happy to discuss accessible safari options - please call us on 01887 820 071.

Where can I eat?
Our Café serves freshly baked cakes, homemade soup and traditional scones, alongside a range of hot and cold drinks - all prepared and baked on site daily. We also provide a number of pre-made sandwiches for lunch, kindly supplied by Piece in Aberfeldy. 

Can I take my dog on Safari?
Dogs are welcome in our Café, Gift Shop and around the grounds. Please note that, due to land access agreements and insurance policies, dogs are not permitted on our Safaris, Loch Tay Boat Trips, inside the Red Deer Centre, or within the Archery and Axe Throwing activity areas.

Can I use my Tesco Vouchers to pay for a Safari?
Tesco Vouchers are valid towards our 1.5hr Mini Safari, 2.5hr Mountain Safari, 1.5hr Loch Tay Safari, and our Red Deer & Barn Owl Experience. Booking is available online only – please enter your voucher code in the box at the checkout. Only one voucher can be applied per booking. Vouchers can only be used once.

Where can I stay?
View our Where To Stay guide for local hotels, guesthouses, B&Bs and self catering holiday homes.

Gift Vouchers, a great idea…